30+ years Mac and PC Repairs
Get your Mac or PC repaired quickly and affordably
We fix or you don't pay
Laptops And Desktops
- New Laptops
- New Desktops
- Refurbished Laptops
- Refurbished Desktops
- Custom Configured
- Gaming Computers
Servers And Workstations
- Entry-Level Workstations
- Advanced Workstations
- Entry-Level Servers
- Advanced Servers
- Custom Configured Workstations
- Custom Configured Servers
- Refurbished Workstations and Servers
- Storage Units
- Server implementation
- Server Support
- Worry-Free IT Support
- Monthly Contracts
- Network Management
- Network Administration
- Network Security and Compliance
- Cloud Backup
- Cyber Security
Managed IT Services
- Managed IT Support
- IT Consulting
- Cloud Services
- Backup Services
- Backup and Disaster Recovery
- Data and Network Security Solutions
- Remote Support Services
- Mobile Device Management
- Security and Virus Protection
Email And Web Hosting
- Secure and Fast
- Microsoft Office 365 Support
- Free Domain Registration with Paid Plans
- Free SSL Certificate included
- Unlimited Disk Space and Bandwidth
- Designed to Grow with Your Company
- Flexible Plans and Choice of Builders or WordPress
Surveillance And Security Cameras
- Free Estimates on Security Camera
- Low Voltage Wiring
- New and Pre-Existing Construction Pre-Wiring
- Wireless Access Point and Connectivity
- Upgrade Old DVR and Cameras to HD
- Professional Equipment and Products
- Remote Viewing at No Additional Fees
- Custom Configured Systems
Computer Repair Store
Welcome to the world of computer repair! Whether you’re an IT professional, a tech savvy DIYer or just someone who needs help with their devices, our store has everything you need. Our team of experienced technicians are here to provide expert advice and support so that everyone can feel confident in using technology.
We understand the importance of having access to reliable technology that works for us. That’s why we offer a wide range of services designed to make sure all your devices are running smoothly and efficiently. From simple repairs and updates to complex system overhauls, we have the expertise to get your computers back up and running quickly and painlessly.
At our computer repair store, we strive to create a community where people feel comfortable asking questions and getting answers they can trust. We want everyone to know they’re part of something bigger—that is, the ever-evolving world of technology—and that no matter what happens, our friendly staff will be there to help them out every step of the way.
We offer a variety of computer repair services to keep your system running smoothly. Our experienced technicians can handle any hardware or software issue that comes their way, including virus removal and system optimization. We install new hardware and software solutions efficiently and accurately, providing you with the peace of mind that everything is done correctly. You’ll receive an accurate estimate for repairs upon request so there are no surprises later on. Trust us to provide top-notch maintenance for both your hardware and software needs—we guarantee satisfaction!
Our skilled team works hard to ensure every customer receives quality care. We take pride in our work, offering professional support each step of the way. With reliable service from our qualified technicians, we’re sure you won’t be disappointed.
It’s like a jigsaw puzzle with thousands of pieces, and the computer repair store is here to help put it back together. All the technical parts must fit in order for the machine to work properly. That’s why qualified technicians are so important when it comes to computer repair services. A technician who knows what they’re doing will be able to diagnose any problem quickly and accurately and come up with an effective solution.
The best computer repair shops employ tech-savvy individuals who have years of experience in repairing computers and other electronic devices. These technicians understand how components interact within machines and can often troubleshoot complex problems without much difficulty. They also know which tools and software packages are needed to fix certain types of issues as well as how to use them effectively.
Computer repair specialists can offer different levels of service depending on the complexity of the issue at hand. Whether you need basic maintenance or something more involved such as virus removal or data recovery, these skilled professionals will be able to assist you every step of the way. In addition, many laptop repair technicians specialize in specific brands or models so that they can provide even more specialized solutions if necessary.
At a reputable computer repair service, all staff members receive regular training updates so that their skills remain current with today’s technology trends. This ensures that customers always get quality care no matter what type of device needs fixing – from PCs and laptops to smartphones, tablets, gaming consoles, etc., customers can count on receiving top-notch service from knowledgeable tech repair technicians each time they visit the shop. With highly trained personnel available to handle any situation swiftly and efficiently, there’s no doubt that this establishment has earned its reputation as one of the most reliable players in the local tech-repair scene.
Having access to experienced tech repair specialist means being able to trust your equipment is going into good hands for timely repairs using diagnostic tools and equipment tailored specifically for each unique job requirement.
Diagnostic Tools And Equipment
At the computer repair store, we understand that having the right diagnostic tools and equipment is essential for successful problem diagnosis. Our technicians are equipped with the latest hardware testing technology to identify problems quickly and troubleshoot them efficiently. From boot processes to performance testing and system analysis, our team of experts makes sure they have all the data needed for a comprehensive diagnoses.
To ensure accuracy in their findings, our staff utilizes specialized diagnostics software designed specifically for computers. This allows us to analyze each component individually so that any potential issues can be identified accurately. Furthermore, it helps us effectively troubleshoot various operating systems and other related components without compromising on quality.
When it comes to retrieving data from damaged hard drives or corrupted files, our specialists use cutting-edge recovery technologies. We also offer additional services such as virus removal, malware detection, and optimization of your machine’s settings so you know your device is running at peak performance levels again.
We believe that having access to reliable diagnostic tools and equipment should never be taken lightly – these aids help guarantee an accurate diagnosis every time! Here at the computer repair store, we guarantee top-notch results when it comes to problem resolution; rest assured knowing that your device will be back up and running swiftly thanks to our expertise in this field. With this knowledge in hand, let’s take a look at some of the types of repairs we specialize in…
Types Of Repairs
The world of computers can be a strange and mysterious place, leaving many people scratching their heads in confusion. Fortunately, with the right knowledge and expertise, most computer malfunctions are easily fixed. At our store, we specialize in repairing all manner of hardware and software issues. From virus removal to corrupted files, system crashes to resetting passwords; from disk formatting to data recovery, power problems to any other issue that may arise – no job is too big or small for us!
At our repair shop, we understand the importance of quickly resolving these technical issues so you can get back on track as soon as possible. We strive to provide timely service and use only top-of-the-line tools and diagnostic systems when working on your machine. Our team of highly qualified technicians have extensive experience troubleshooting all types of computer problems and will work hard to return your device in perfect condition.
We also offer maintenance services beyond repairs such as malware protection solutions, hardware upgrades and preventive measures such as firewall installation. Not only do these services help protect your device from future issues but they also increase its performance level significantly.
Our mission is to keep your computer running at optimal levels so that you don’t fall behind due to technical difficulties – it’s why we’re here! With this goal in mind, let’s move on now to discuss our pricing structure…
At our computer repair store, we understand the importance of a reliable and cost-effective pricing structure when it comes to repairs. To do just that, we offer several pricing options for every type of repair job. We provide detailed cost estimates before work begins, so you know exactly what your repair will cost up front. Our plans include comprehensive price quotes for all types of repairs as well as flexible payment options, if needed. As part of our commitment to customer satisfaction, our team is dedicated to providing clear guidelines on all aspects of repair prices and services rates. This way customers can easily compare costs from different providers and make an informed decision about which plan best meets their needs and budget. Additionally, we always strive to be transparent with all details regarding repair pricing – no hidden fees or surprises along the way!
With these guarantees in place, you can trust us to deliver quality service at a fair price each time. Now let’s take a closer look at warranties and guarantees associated with our computer repair services…
Warranties And Guarantees
At the computer repair store, we want to make sure that you are confident in the quality of our services. That’s why all repairs come with a warranty and guarantee. Here’s what it covers:
- Coverage – The warranty at our store is comprehensive, covering parts and labor for any defects caused by us during the course of service.
- Duration – Most warranties last up to 90 days from date of purchase or date of completion.
- Terms & Conditions– Please consult your receipt for more information about specific terms associated with this warranty.
- Replacement – If a part needs replacement within the guarantee period due to an issue arising from normal usage, then it will be replaced free-of-charge.
- Refund– A full refund may be offered if a problem cannot be resolved over the phone or online support team before any work begins on site.
- Guarantee Period – This typically lasts up to one year from the time of installation or delivery depending on product type and model purchased.
With these warranties and guarantees in place, you can rest assured that your products are protected throughout their lifetime! To extend beyond base protection levels, customers should consider remote support options available through our store.
Remote Support Options
Have you ever wondered what it would be like to have access to a team of experienced IT professionals whenever your computer needs maintenance or repairs? With our remote support options, you can get the technical assistance and troubleshooting guidance you need without having to leave your home.
We offer online support services that include both remote diagnosis and repair instructions for any issue with your system. Our technicians use secure remote access tools to gain control of your device remotely so they can quickly identify the cause of any problems and provide recommendations on how best to fix them. This way, we are able to diagnose and fix software-related issues quickly and efficiently, without requiring an in-person visit from one of our technicians.
It’s not just about fixing problems; our remote monitoring capabilities also enable us to keep track of all activities taking place on your computer as well as detect potential threats before they become serious. We’ll even help guide you through regular maintenance tasks such as virus scanning, disk defragmentation, hardware updates, etc., making sure everything is running smoothly at all times.
And if something does go wrong despite these preventative measures, don’t worry – with our remote controls we can easily take care of most minor issues right away while providing clear instructions along the way so you know exactly what we’re doing every step of the way. In short, with our remote support solutions there’s no need to wait around for someone else when dealing with computer problems anymore!
Data backups are essential for protecting yourself against data loss caused by hardware malfunctions or malicious activity. The next section will discuss the different types of backup solutions available today and how each one helps ensure the safety and security of your valuable information.
Data Backup Solutions
At our computer repair store, we understand that data backup solutions are essential for any business. That’s why the experts at our store recommend automated and cloud-based storage solutions to ensure secure backups and prevent data loss. We also provide recovery services if a system failure should occur.
We know how important it is to have access to your critical files anytime, anywhere. Our comprehensive data backup solutions make sure all of your valuable information is safe and sound with automatic offsite replication processes that happen in real time. This eliminates the risk of human error associated with manual backups.
Our team offers customized setup, maintenance, monitoring, and support services so you can rest assured knowing your data will be backed up quickly and reliably every single day without having to worry about it yourself. Additionally, we offer remote disaster recovery options so you can easily restore systems in emergencies or unforeseen circumstances.
If there’s ever anything else we can do to help protect your data from becoming corrupted or lost, don’t hesitate to reach out—we’re here for you! Moving forward into network troubleshooting: Knowing what type of issue is causing slow performance on a local area network (LAN) is paramount when diagnosing network problems.
No matter your level of expertise when it comes to technology, network issues can be a headache. Fortunately, the experts at our computer repair store have lots of troubleshooting advice for wireless networks and other types of network setup. If you’re having connection problems or need help with network maintenance, security, optimization and diagnostics, we can provide comprehensive support.
We understand that depending on your environment there could be many variables affecting your network performance. Our technicians are well-versed in all aspects of networking so they can diagnose any issue quickly and accurately. We’ll also recommend solutions tailored to meet your needs precisely.
We use tools such as ping tests to identify what’s causing slowdowns in performance or dropped connections. From there, we can determine if it’s an issue related to hardware settings or software configuration requiring adjustment. If necessary, we may suggest upgrading components like routers or access points to boost speeds and reliability of internet connectivity throughout the premises.
You don’t want technical glitches getting in the way of productivity – especially where critical operations rely heavily on data being transmitted over a reliable connection. That’s why our team is committed to helping businesses maximize their efficiency by providing prompt solutions whenever needed. With us handling the tech stuff, you can focus on running your business without worry about network issues popping up unexpectedly down the road. Upgrading components is key for sustaining peak digital performance..
If you are looking to get the most out of your computer system, upgrading components may be a great place to start. Components like hardware and software can drastically improve performance and speed when done correctly. Installing new components or replacing older ones requires knowledge of compatibility, installation procedures, and technical support if needed. To put it simply, making sure that all parts work together is essential for achieving maximum efficiency from a computer system upgrade.
The key to any successful component upgrade is finding the right mix of hardware and software that will fit into your system seamlessly. It’s important to research what type of components best suit your needs before investing in them. Once the decision has been made on which pieces to purchase, installing them properly is critical for optimal performance gains. In some cases, experienced technicians may need to be consulted during this process as well.
Upgrading certain components can provide an improved user experience with smoother navigation throughout the operating system. Updated versions of existing applications such as browsers or media players can also lead to faster loading times and better video streaming capabilities. Furthermore, increased RAM capacity allows more programs to run without slowing down the overall speed of the computer as much. This helps conserve energy while ensuring maximum productivity at all times.
Finally, by carefully selecting compatible upgrades based on individual requirements, users can enjoy powerful computing experiences tailored specifically for their own needs – ultimately leading to greater success with whatever tasks they choose! With each component effectively working together in harmony, users can explore possibilities never thought possible before – creating opportunities for further development and exploration along the way!
Spare Parts Availability
At our computer repair store, we understand that one of the key components to providing a great customer service experience is having quality spare parts available when needed. We make sure to stock only the best replacement parts and components so that any rebuilds or part replacements are done quickly and efficiently.
We also have access to some of the most advanced part finders in order to locate hard-to-find parts if necessary. This means ordering new parts from suppliers can be done quickly and with minimal fuss because we already know what you need! And when it comes time for sourcing these parts, you can trust us to do it right by making sure they’re always in stock and ready for use.
Our team at the computer repair store takes pride in being able to provide customers with top quality spare parts when they need them. We ensure all components are accurately identified before they’re shipped out so there’s no confusion on delivery day. Plus, our technicians go through rigorous training programs in order to be able to expertly replace any broken or malfunctioning parts as soon as possible without compromising their workmanship or your satisfaction.
By offering such high levels of availability for locating and replacing spare parts, customers can rest assured knowing their machines will be back up and running again in no time at all! Moving ahead, our goal is not just about meeting but exceeding expectations – every single time.
Customer Service Experience
At our computer repair store, we pride ourselves on having excellent customer service. Our helpful technicians are dedicated to providing the best service experience possible and always strive to exceed customers’ expectations. We take customer feedback seriously and use it to improve upon our services each day. The following table breaks down how we measure our customer service satisfaction ratings:
| Service Rating | Customer Experience | Online Reviews |
| 5-Star | Outstanding | Highly Recommended by Customers |
| 4-Star | Very Good | Most Customers Were Satisfied |
| 3-Star | Average | Some Complaints from Unsatisfied Customers |
| 2-Star | Poor | Multiple Complaints about Substandard Quality |
| 1-Star | Terrible | Numerous Negative Reviews |
We consistently receive positive customer support reviews, with 97% of surveyed customers rating their experience a 4 or 5 star. Our goal is for every single customer to be completely satisfied with their service experience when they visit us. To ensure that this remains true, we encourage all customers to provide honest feedback regarding any aspect of the service they received at our store. With these combined efforts, we aim to maintain our high level of quality in both products and services so that all customers can enjoy an amazing shopping experience! Moving forward, let’s discuss the onsite visits offered by our computer repair store…
At our computer repair store, we understand that some problems require a more personal touch. That’s why we offer on-site visits for those who can’t make it to the store. Our mobile services provide customers with convenient and reliable service at their own home or office. From repairing computers to setting up networks, our technicians will be able to help you with whatever issue you may have when they visit your site.
Here are four key benefits of an on-site visit from our computer repair store:
- **Peace of Mind** – Knowing that one of our trained professionals is handling your problem in person gives you peace of mind that the job will get done right.
- **Convenience** – We come to you! No need to worry about packing up all your equipment and bringing it into the store–we take care of everything for you right where you are.
- **Cost Savings** – Not only do you save time by not having to bring your device into the shop, but there may also be cost savings associated with coming to us instead of going through other options like independent contractors or third party vendors.
- **Expertise** – With years of experience under our belt and hundreds of successful repairs completed, we guarantee quality workmanship every time we visit a customer’s site for service.
We strive for excellence when providing on-site visits and ensure each client receives personalized attention as well as professional advice tailored specifically for their needs. This level of commitment helps create strong relationships between us and our loyal customers so they know they can always count on us whenever they’re having issues with their technology devices at any location around town or even beyond its limits! As such, next section will discuss how this excellent customer service translates over into fast turnaround times during repairs—which ultimately leads to quicker resolutions and satisfied clients!
Repair Turnaround Times
At the computer repair store, we understand how important quick service can be to our customers. That’s why we offer a variety of turnaround times for repairs and services—to make sure that your device gets back in working order within a timeframe you’re comfortable with.
| Turnaround Time | Cost |
| 24 Hours | $75 |
| 48 Hours | $50 |
| 72 Hours | $25 |
We know that time is money, which is why our prices vary according to the turnaround time chosen by each customer. For those who are unable to wait more than one day for their devices to be serviced, our 24-hour option allows them to receive their fixed product as soon as possible at an additional cost. If two days are all you need, our 48-hour option is perfect and still affordable! And finally, if you’re willing to wait up to three days for us to complete the repair or service on your device, then consider choosing our 72-hour turnaround time – it’ll save you some extra cash!
No matter what timeline you choose, rest assured that when entrusting your devices with us at the computer repair store, they will be professionally cared for until they are handed over back into your hands again fully operational. We look forward to helping you get your tech tools running quickly so that life can go back to normal in no time!
Payment options are available after receiving a final bill from us…
At our computer repair store, we understand that paying for repairs can be an expensive and time-consuming endeavor. That’s why we offer a variety of payment options to make the process easier for our customers. From credit cards to cash payments, we have something for everyone.
First off, most major credit cards are accepted at our store. We accept Visa, MasterCard, American Express and Discover Card. These methods allow you to spread your payments over several months if necessary so that you don’t have to pay all at once. Some card companies even offer zero interest rates when purchasing items from our store!
We also accept debit cards for those who prefer not to spend their hard-earned money on credit. You’ll still get the same great repair services without having to worry about accruing debt or long term financing costs.
In addition to traditional payment methods, our store accepts online payments as well. This includes PayPal and Apple Pay along with many other digital wallets and e-commerce platforms like Amazon Payments, Google Wallet and Venmo. If you’d rather use cash or check payments but don’t want the hassle of visiting us in person, then these may be perfect solutions for you!
And lastly, we also accept gift cards and bank transfers too! Money orders and check payments are welcome here as well; however they require additional processing times before being applied towards your transaction total so please plan accordingly if using one of these methods instead of a more instantaneous form of payment such as a credit card or debit card.
Frequently Asked Questions
How Long Does It Take To Repair A Typical Computer Issue?
When it comes to computer repair, one of the first questions that typically arises is: how long does it take to fix a typical issue? While there is no one-size-fits-all answer, as each situation can be unique and require different amounts of time, we’re here to provide some insight into what you may expect when having your device repaired.
First off, let’s talk about duration. Generally speaking, most repairs do not take longer than a few hours for our trained technicians to complete. That being said, depending on the severity of the issue or problem at hand, it could take up to several days – but rest assured that these instances are rare and unlikely. Furthermore, certain issues may need more attention, so even if they appear small or insignificant at first glance they can still end up taking more time than initially anticipated.
While every case varies in terms of complexity and difficulty level, it’s important to keep in mind that multiple steps must often be taken during the repair process – from diagnosing the source of an error all the way through resolving and testing out any necessary solutions. All told, this cycle generally doesn’t add too much additional time onto the overall estimated completion period; however again this depends largely upon exactly what needs to be addressed with your particular machine.
In other words, it’s impossible for us to give you an exact timeline without seeing your computer firsthand – something that we’d love for you have happen! We guarantee professional service with fast turnaround times and quality results regardless of which type of repair job you decide to bring our way. So don’t hesitate – come by today and discover just how easy (and quickly!) getting your system back up and running can truly be.
Do You Offer Discounts For Repeat Customers?
The challenges of being a repeat customer can often be daunting, as the same issues are experienced time and time again. But what if there was an opportunity to benefit from discounts for loyalty? That’s where our computer repair store comes in – we offer discounts for those who come back with typical computer issue after issue.
Like any good business relationship, it’s all about give-and-take; customers receive technical support that is tailored to their needs when they return, while making sure they enjoy a warranty or guarantee on services provided – so everyone wins! This is why our discounts are offered to reward customers who make use of our technical support over and over again.
We understand how important it is for people to feel valued and appreciated; especially when dealing with complex problems like computers. Our technicians have developed a way of showing appreciation through discount offers that help make repairs more affordable each time you visit us. We want every customer who visits us feeling like part of the family.
At our computer repair store, we strive to provide excellent service at competitive prices which makes coming back easy – plus those deals sweeten the pot even further! So next time you find yourself needing expert technical assistance, don’t forget about our special offers for loyal customers. Let us show you just how much your continued trust means to us!
Does The Store Offer Any Type Of Technical Support After The Repair Is Complete?
When it comes to computer repairs, having technical support after the repair is complete can make all the difference. At our store, we offer a variety of post-repair services and guarantees that will give you peace of mind when it comes to your machine’s performance. Our repair help includes advice on how to best use your new system, as well as assistance with any problems that may arise from its installation or usage. For those who want extra protection for their investment, we also provide warranties and other assurances that protect you in case something goes wrong.
We understand how important it is for customers to have access to reliable technical assistance after a repair has been completed. That’s why our team of expert technicians are always available to answer questions about the latest software updates or hardware changes made during the repair process. We’re dedicated to providing customer satisfaction through quality service and excellent results—and part of this commitment includes ensuring your computer runs properly after it leaves our shop.
Whether you need additional help getting used to your newly repaired device or require further technical support down the line, our experts are here for you every step of the way. From detailed instructions on how to take advantage of various features installed during a repair job, to troubleshooting solutions if anything doesn’t seem right afterwards, we’ve got you covered! And with our comprehensive warranty options and money-back guarantee policies in place, rest assured that whatever happens in terms of ongoing maintenance and upkeep is taken care of by us.
At our store, we pride ourselves on providing superior customer service and reliable post-repair support so you can enjoy worry-free computing for years to come. With an experienced staff on hand ready to assist with any issues related to your recent repair project—from basic setup tips all the way up through more complex tasks like advanced diagnostics—you’ll never be left without guidance or resources when it comes time for maintenance or upgrades down the road. Get in touch today and let us know what kind of computer repair support services you need!
Is There A Minimum Charge For Repairs?
Are you worried about how much a repair is going to cost? Is there a minimum charge that needs to be paid before any repairs can begin? The answer may surprise you!
We know that when it comes to computer issues, customers are already stressed out and don’t want to add financial worries on top of everything else. That’s why we strive to provide our customers with the best service at an affordable price. We offer competitive rates and various discounts so that all our customers have access to quality repair services without breaking the bank.
When you bring your device in for repairs, there is no need to worry about being charged some hidden fee or additional costs down the line. Our team will discuss the estimated cost of repairs upfront and explain every step of the process along the way. And if something unexpected arises, we will always keep you informed before proceeding further with any additional charges.
What’s more, all our repairs come with a guarantee and warranty for added peace-of-mind — ensuring that your device is running smoothly again within no time. So whether it’s a minor issue or major problem, be assured that you won’t be paying through the roof for reliable repair services from us!
Do You Offer Any Type Of Warranty Or Guarantee On Repairs?
When it comes to getting your computer repaired, having a warranty or guarantee can make all the difference. Not only does it provide assurance for customers that their repair will be done properly the first time around, but it also gives them peace of mind in knowing that if anything happens after the initial service is completed, they’re taken care of. At our store we offer a variety of warranties and guarantees on repairs so that you have the best possible customer experience with us.
Our techs are highly experienced and knowledgeable when it comes to repairing computers. We take pride in offering quality services from start-to-finish, which includes making sure each customer is satisfied with their repair before leaving our store. That’s why every repair job comes with an extended warranty or guarantee; giving customers confidence that if something goes wrong down the line, we’ll be there to help out at no additional cost.
We understand how important your device is to you and want to ensure you get the most out of your experience with us – this means providing top notch customer service along with reliable aftercare support. With any repair job done in our store, customers get access to a team of technicians who are always available to answer questions and troubleshoot any issues that may arise post-repair. This provides added value for customers as they receive both technical assistance as well as assurance that their device has been fully serviced by professionals.
At our computer repair store we strive to give our customers the best service possible while maintaining high standards of workmanship – and part of achieving this involves offering warranties and guarantees on all repairs performed here. Whether you’re looking for minor hardware fixes or more complex software updates, rest assured knowing that our team is ready to assist throughout the entire process -from beginning ’til end!
It’s important to note that computer repairs can take anywhere from a few minutes to several hours, depending on the issue at hand. That said, we strive to get you back up and running as soon as possible! Our team of skilled technicians has years of experience and are dedicated to providing our customers with excellent service.
We also offer discounts for repeat customers, so don’t hesitate to reach out if you’re looking for an affordable repair solution! Additionally, all of our services come with a warranty or guarantee—so in case something goes wrong after the repair is complete, you know we’ve got your back.
At this computer repair store, our goal is always to provide top-notch customer service while ensuring your machine gets back into working order quickly and reliably. Contact us today with any questions about our services—we’d be happy to help!